When a customer visit, place an order, sign-up, and hire a professional, we collect information such as
- Contact: name, email, and billing address when payments are made for services.
- Order details: Instructions and files that you upload when placing an order.
- Communication between professionals: We keep the communication between you and professionals to ensure effective service delivery. Communication only happens within the chatting system provided by iqwriters.com. Chats between customers and professionals disappear when a contract is closed.
How we use the information
- To get in touch with you on order completion emergencies such as missing instructions.
- To manage transitions and refunds processing.
- To send email communication regarding changes and promotion in our company.